Crypto.com cuts ~12% of staff to embed AI across operations, citing efficiency gains even as revenue rises
Crypto.com cut roughly 12% of its workforce as it restructures to integrate AI across operations [1].
Crypto.com announced a reduction of about 12% of its global workforce—roughly 180 employees—as part of a restructuring tied to enterprise-wide deployment of artificial intelligence to drive efficiencies [1] [2].
Founder and CEO Kris Marszalek said the exchange is moving to integrate AI across the business and warned that companies that move slowly on AI risk being left behind; company statements said only roles unable to adapt to the new AI-driven model were targeted in the cuts [3] [4].
Crypto.com said AI agents now carry out high-volume tasks in areas such as customer support, compliance and coding, and the layoffs came even as the firm reported a roughly 15% revenue increase for the quarter [5] [1].
The move underscores a broader industry shift toward automation and AI-driven operations as firms reshape workforces to align with new technologies [2].
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Citations
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- 1Crypto.com cuts 12% of staff as it integrates AI across the business for efficiencyCoinDesk• Mar 19, 2026
- 2Crypto.com slashes 12% of workforce as it pivots to enterprise AICrypto Briefing• Mar 19, 2026
- 3This Crypto Firm Cuts 12% of Its Workforce to Accelerate AI IntegrationCryptoPotato• Mar 19, 2026
- 4Crypto.com Cuts 12% of Its Workforce as CEO Declares AI the New Standard for All OperationsBlockonomi• Mar 19, 2026
- 5Crypto.com Cuts 12% of Its Workforce Even as Revenue Climbs 15%ETHNews• Mar 19, 2026
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